Primary: Canada Post Backup (during delays/strikes): UPS
6. Do you ship outside Canada?
Not at this time. The store currently ships within Canada only.
ORDERS & PAYMENTS
7. How can I track my order?
Once your order ships, you will receive an email with a tracking link. If you didn’t receive it, email hairdynastystore@gmail.com with your order number.
8. Can I change or cancel my order?
If your order has not yet shipped, we can modify or cancel it. Email us immediately at hairdynastystore@gmail.com
Once shipped, orders cannot be changed or cancelled.
9. What payment methods do you accept?
We accept:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
PayPal
Payments are securely processed through Shopify Payments.
RETURNS & REFUNDS
10. What is your return policy?
We accept returns of unopened, unused products within 30 days of delivery.
Response time: within 24–48 hours on business days.
20. Do you offer professional product recommendations?
Yes. Our licensed stylists can help you choose the right Davines products for your:
Hair type
Hair goals
Color maintenance
Scalp needs
Just email or message us for personalized guidance.
Founded in 1986, Hair Dynasty has been a key part of the Newmarket community for nearly 40 years. Our clients often stop by just to say hello, reinforcing the family atmosphere that makes our salon more than just a place for hair services.
Our team of passionate stylists thrives on creativity and collaboration, continuously sharing new techniques and ideas. This commitment to learning allows us to stay on top of the latest trends, offering our clients innovative and personalized care.
As a Davines Concept Salon, we proudly use Davines products, renowned for their sustainability and quality. This aligns with our values of eco-friendly practices and client well-being, ensuring that we provide both cutting-edge styles and responsible choices.
At Hair Dynasty, we take immense pride in our sustainable practices and our expertise with Davines products. Our mission is to provide exceptional service and foster a sense of belonging within our community. Whether you're visiting for a hair service or just dropping by, you are a valued member of our extended family.
Building on our strong foundation and community ties, we are excited to extend our services to the online world. Our e-commerce site offers a curated selection of Davines products, allowing you to experience the same high-quality care at home that you receive in our salon. From nourishing hair treatments to innovative styling products, our online store provides everything you need to maintain your hair's health and style.
FAQ
What is Hair Dynasty?
Hair Dynasty is a professional, authorized Davines salon partner based in Newmarket, Ontario. We offer luxury hair services and sell genuine Davines products online with fast, reliable Canada-wide shipping.
Why Davines?
Davines is one of the world’s leading luxury haircare brands known for:
High-performance, salon-grade formulas
Sustainable ingredients and eco-friendly packaging
Long-lasting results for strength, softness, shine, and color protection
Professional, science-backed formulations used by top stylists worldwide
We chose Davines because it aligns with our values: quality, sustainability, and real results for every hair type.
Where does Hair Dynasty ship from?
All orders are shipped directly from our salon location:
17725 Yonge St Suite 19, Newmarket, ON L3Y 7C1
Shipping is fast, secure, and Canada-wide.
Do you have a physical store I can visit?
Yes. Our Newmarket salon is open for services, consultations, and in-store product pickup. Walk-ins are welcome during business hours.
Why shop at Hair Dynasty?
We offer:
100% authentic Davines products
Fast Canadian shipping
Free shipping on $50+ orders
Expert recommendations from licensed stylists
Exclusive deals you won’t find on most retailers
Local customer service you can trust
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